Questions
Questions about LegacyVet, answered
Plain answers about appointments, the animals we see, emergencies and paying for care. If your question is not here, call us. A real person will answer.
Visits
Appointments, hours and locations
How do I make an appointment?
Call the location closest to you. Appointments at LegacyVet are scheduled by phone, so you always talk to a person. Tell us what kind of animal you have and what is going on, and we will find the right time and plan enough time for the visit.
Can I book online?
No. We do not take online bookings. We would rather hear from you, because a short phone call tells us whether your animal needs to be seen today or can wait for the next open time. You can send a message through our contact form, but for anything urgent, please call.
How do I move my pet's records from another vet?
Ask your old vet to send your pet’s records to the location you plan to visit, or bring printed copies to the first appointment. Records help us see past vaccines, test results and any ongoing problems, so we do not repeat work that is already done.
Should I bring my horse or cow to the clinic, or ask for a farm call?
Call our Stilwell team and describe the animal and the problem. For many large animals, a farm call is easier and calmer for the animal, and we come to you. We will help you decide which makes more sense.
Which location should I call?
Call the location closest to you for wellness visits, sick visits, surgery and grooming. Both clinics see dogs and cats. For horses, cattle and farm calls, call our Stilwell clinic. For boarding, and for emergencies after regular hours, go to our Ft. Gibson hospital and call before you come in.
What are your hours?
Regular hours at both locations are 8 AM to 5 PM. Our Ft. Gibson hospital also takes emergency visits from 5 PM to 12 AM, with a doctor on call. Appointments are made by phone at both locations.
Can I walk in without an appointment?
Please call first. Appointments are scheduled by phone, and a quick call lets us tell you whether to come in now or book a time. If your animal is very sick or hurt, call right away and we will tell you what to do next.
Can I email you instead of calling?
You can send a message through our contact form, and it goes to the location you choose. We reply during regular hours. For anything urgent, and for booking appointments, please call instead.
What should I bring to the first visit?
Bring any records from your last vet, a list of the medicines and food your animal takes, and a fresh stool sample if you can. Dogs should be on a leash and cats in a carrier. For a farm call, have the animal caught and held in a safe place before we arrive.
Animals
The animals we see and the care we offer
What animals do you see?
We see small animals, such as dogs and cats, and large animals, such as horses and cattle. We do not see exotic animals such as birds, reptiles or pocket pets. If you are not sure whether we can help with your animal, call and ask.
Do you make farm calls?
Yes. We still make farm calls for horses, cattle and other farm animals. Call our Stilwell clinic, tell us how many animals need to be seen and where you are, and we will set a time to come out.
How often does my pet need a checkup?
Most adult dogs and cats need one wellness exam a year. Puppies and kittens need several visits in their first months for vaccines. Senior pets often do better with a checkup every six months, because problems like kidney disease and arthritis are more common with age.
Do you see whole herds or single animals?
Both. We can see one sick horse or cow, or talk with you about the health of a whole herd, such as vaccines and parasite control. Call our Stilwell clinic and tell us what you need.
Which vaccines does my dog or cat need?
Every dog and cat needs a rabies vaccine, which Oklahoma law requires. Other vaccines depend on your pet’s age, health and lifestyle, such as whether they board, see a groomer or spend time in the woods. We recommend only what fits your pet.
Do you offer grooming and boarding?
Yes. Grooming is offered at both locations. Boarding is offered at our Ft. Gibson hospital. Both happen inside an animal hospital, so a vet is close by if a groomer or a caretaker notices a problem.
Emergency
Emergencies
What should I do in an emergency?
Call first, then come in. After regular hours, our Ft. Gibson hospital takes emergency visits from 5 PM to 12 AM. Calling ahead lets us get ready for you and tell you how to move your animal safely. Do not use the contact form for an emergency.
How do I know if it is an emergency?
Trouble breathing, a major injury, seizures, possible poisoning, a swollen and hard belly, straining to urinate, heavy bleeding and trouble giving birth all need care right away. If you are asking yourself whether it is an emergency, call us. It is always better to be safe.
What if my pet gets hurt during the day?
Call the location closest to you during regular hours and tell us what happened. Both clinics make room for urgent visits whenever they can. If we think your animal needs to be seen right away, we will tell you where to go.
What if my pet ate something toxic?
Call us right away. Bring the package, the plant or a photo of what your pet ate. Do not try to make your pet vomit unless a vet tells you to, because some things cause more harm coming back up.
Cost
Cost and financing
How much will the visit cost?
It depends on your animal and what they need. We are happy to talk through likely costs on the phone, and we explain what each test or treatment is for before we do it. You decide on the plan with the cost in front of you.
Do you offer payment plans?
Yes. We work with two financing partners. Cherry is our first choice, because it accepts more of our clients and often offers better terms. We also accept CareCredit, which suits longer payment plans. Ask our team when you call.
Do you take payment plans for large animal care?
Ask us when you call about your horse or cattle. We will tell you which payment options can be used for the care your animal needs, so there are no surprises.
Can I apply for financing before an emergency?
Yes, and it is a good idea. Applying ahead of time means you know your options before you need them, so cost does not slow down care on a stressful day.
Still have a question?
Call the location closest to you. A real person will answer.